Frequently Asked Questions

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We Ensure You Have No Concerns Before Down Payment

Product Options

What sizes, layouts and styles of container homes do you offer?

What is included in the 20ft studio?

Can I customise the design or interior layout?

Can I customise the layout or finishes?

Are the homes insulated?

Do the homes come with plumbing and electrical installed?

Are kitchen and bathroom options available?

What materials are used in construction?

Do your units come fully assembled?

Pricing And Costs

What’s included in the price — transport, installation and fittings?

Do you offer fixed pricing?

Do you require a deposit?

Do you offer financing?

Compliance And Certification

Do your homes meet australian building codes and council standards?

Do you handle customs, taxes and import paperwork?

Delivery And Logistics

Do you deliver Australia-wide?

How is the unit delivered?

Will I need lifting equipment?

How long does shipping take?

Production And Ordering

How long does production take?

Can you handle bulk orders?

Installation And Site Preparation

What site preparation is needed?

Do you install the units?

How do I connect plumbing and electricity?

Warranty And Support

Do the units come with a warranty?

Do appliances come with their own warranty?

What if something arrives damaged?

Who do I contact if there’s a problem?

Do you offer after-sales support?

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